Meet the Mobile Assistance Center
The Blue Cross and Blue Shield of Oklahoma (BCBSOK) Mobile Assistance Center (MAC) is a licensed team of Oklahomans who provide one-on-one assistance with health insurance education, questions and enrollment.
Before COVID-19, the MAC team traveled across the state to meet Oklahomans and help them navigate their health insurance options in-person. During the 2021 open enrollment season, the MAC team is still available to help in a one-on-one setting, virtually.
The MAC team can assist with:
- Individual marketplace plans
- Medicare plans
- Group plans
- Qualification for financial assistance
- Locate nearby doctors and hospitals
- Customer service assistance
- Health insurance education
For Oklahomans who have been recently impacted by a job loss or loss of coverage, they could quality for a special enrollment period up to 60 days after a qualifying event. Citizens of a federally recognized tribe can enroll any time, year-round.
Click here to schedule a virtual one-on-one appointment or attend a Health Insurance 101 webinar.
Need to reach the MAC directly? Email MAC@bcbsok.com
Meet the MAC Team

Allen | Edmond, OK
- New to BCBSOK
- Born and raised in OKC
- Citizen of the Cherokee Nation
- MAC outreach specialties include tribal, individual coverage options and enrollment

Amy | Tulsa, OK
- 5 years with BCBSOK
- MAC outreach specialties include Medicare, individual coverage options and enrollment

Amy | Tulsa, OK
- 8 years with BCBSOK
- MAC outreach specialties include Medicare, individual coverage options and enrollment; member customer service

Darci | Tulsa, OK
- 14 years with BCBSOK
- Citizen of the Muscogee Creek Nation
- MAC outreach specialties include tribal, Medicare, individual coverage and enrollment

Dennis | Tulsa, OK
- 3 years with BCBSOK
- Lifelong Tulsan
- MAC outreach specialties include Medicare, individual coverage options and enrollment

Emma | Oklahoma City, OK
- 1 year with BCBSOK
- Bilingual, native Spanish speaker
- Born in Quito, Ecuador
- MAC outreach specialties include Latino, individual coverage options and enrollment

Kevin | Tulsa, OK
- MAC Senior Manager
- More than 30 years with BCBSOK
- MAC outreach specialties include Medicare, individual overage options and enrollment

Ricky | Edmond, OK
- 3 years with BCBSOK
- OKC resident for over 20 years
- MAC outreach specialties include tribal, Medicare, individual coverage and enrollment

Senecca | Broken Arrow, OK
- 1 year with BCBSOK
- Born and raised in Muskogee
- MAC outreach specialties include Medicare, individual coverage options and enrollment