Media Contacts

If you are a media member with questions, please contact:

Lauren Cusick at 918-551-2002

Email Lauren

For all other questions,
please call 800-654-7385.

For health care providers, email inquiries or call the Provider Contract Support Unit at 800-722-3730, Option 2.

Blue Cross and Blue Shield of Oklahoma Will Waive Member Copays and Deductibles for COVID-19 Tests

Mar. 09, 2020

TULSA, OklahomaBlue Cross and Blue Shield of Oklahoma (BCBSOK) members will have access to Novel Coronavirus (COVID-19) testing as recommended by the Centers for Disease Control and Prevention Learn more about third-party links (CDC) and prescribed by health providers. Effective immediately, BCBSOK will not require preauthorization and will not apply members’ co-pays or deductibles for testing to diagnose COVID-19 when medically necessary and consistent with CDC guidelines.

“We are committed to helping our members, employer customers and our own employees stay informed about COVID-19 and assisting those who might be affected,” said Dr. Joseph Cunningham, president of BCBSOK. “We are closely monitoring developments of COVID-19 and stand ready to assist doctors, hospitals and federal, state and local public health organizations in serving our members, our community and employees.”

BCBSOK members who have questions about their coverage should call the number on the back of their ID card.

The CDC is also offering testing at no cost and recommends these actions to help prevent the spread of respiratory diseases:

  • Avoid close contact with people who are sick;
  • Avoid touching your eyes, nose, and mouth;
  • Stay home when you are sick;
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash;
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe; and
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains 60% alcohol if soap and water are not available.